Shipping policy

Here is a professional Shipping Policy tailored for a perfume brand operating in Pakistan. You can copy this directly to your website:

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with [Your Brand Name]. We are committed to delivering your favorite fragrances safely and on time across Pakistan.

1. Shipping Coverage

We currently ship nationwide across Pakistan, including major cities such as:

  • Karachi

  • Lahore

  • Islamabad

  • Rawalpindi

  • Faisalabad

  • Multan

  • Peshawar

  • Quetta

  • Hyderabad

If your area is not listed, please contact our customer support to confirm delivery availability.

2. Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During sales, promotions, or new launches, processing times may be slightly longer.

You will receive a confirmation message once your order has been shipped.

3. Delivery Time

Estimated delivery times:

  • Major Cities: 2–4 business days

  • Other Areas: 3–6 business days

Please note that delivery times may vary due to weather conditions, courier delays, or public holidays.

4. Shipping Charges

  • Free Shipping on orders above PKR [Insert Amount].

  • A standard shipping fee of PKR [Insert Amount] applies to orders below this threshold.

Shipping charges will be clearly displayed at checkout before payment confirmation.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

  • Please ensure someone is available at the delivery address to receive the parcel.

  • Orders may be canceled if delivery attempts fail repeatedly.

6. Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS or email.
You can track your order directly through the courier partner’s website.

7. Damaged or Missing Items

We take great care in packaging perfumes securely to prevent damage during transit. If you receive:

  • A damaged product

  • A leaking bottle

  • A missing item

Please contact us within 24 hours of delivery with clear photos and your order number at:

📧 Email: [Insert Email Address]
📱 WhatsApp: [Insert Number]

Claims made after 24 hours may not be eligible for review.

8. Address Accuracy

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses or incomplete contact details.

9. Delivery Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

  • Courier service disruptions

  • Weather conditions

  • National holidays

  • Remote area logistics

We appreciate your patience and understanding in such situations.

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