Terms of Service

Welcome to Merak. These Terms of Service govern your use of our website www.merak.pk and your interaction with our products, services, and digital platforms. By accessing or using our site, you agree to the terms outlined below. Please read them carefully.

 

 

1. Acceptance of Terms

By using this website, placing an order, or engaging with our brand, you agree to be bound by these Terms of Service and any updates or changes posted here. If you do not agree with any part of the terms, you should not use this website.

 

 

2. Eligibility

To shop at Merak, you must be:

  • At least 18 years old, or

  • Using the site under the supervision of a parent or legal guardian.

 

 

3. Product Availability & Pricing

  • All products and prices on merak.pk are subject to change without notice.

  • Product availability is not guaranteed and may be limited or discontinued at any time.

  • We reserve the right to correct pricing errors or update information at any time, even after an order is placed.

 

 

4. Order Confirmation

Once you place an order, you will receive an email or SMS confirmation. Please ensure that all contact details provided are accurate.

We reserve the right to:

  • Cancel or refuse any order at our discretion

  • Limit quantities per customer or household

 

 

5. Intellectual Property

All content on this website, including but not limited to:

  • Logos, brand name, visuals, text, graphics, packaging designs

  • Product descriptions and photography

are the exclusive property of Merak and protected under intellectual property laws of Pakistan. You may not copy, reproduce, or use any content without our written consent.

Disclaimer: All our products are inspired from high end luxury branded fragrances however we are not associated with or claim to be the exact copy of such fragrances. Any Logo or name used of such branded fragrance is property of the respective brand. 

 

 

6. User Conduct

By using this site, you agree that you will not:

  • Post or transmit harmful, threatening, or misleading information

  • Use the website for fraudulent or unauthorized purposes

  • Interfere with the security, functionality, or integrity of the site

 

 

7. Privacy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information in accordance Pakistani laws.

 

 

8. Returns, Exchanges & Refunds

We encourage you to review our full Returns & Refund Policy for details regarding:

  • 30-day return window

  • Product condition requirements

  • Non-refundable items and delivery charges

 

 

9. Shipping & Delivery

Delivery timelines, costs, and conditions are outlined in our Shipping Policy. Merak is not responsible for delays caused by courier companies, force majeure, or incorrect delivery details.

 

 

10. Limitation of Liability

Merak shall not be liable for any:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or goodwill resulting from the use of our products or website

All products are sold "as-is" and "as available" unless explicitly mentioned otherwise.

 

 

11. Changes to Terms

We may update or modify these Terms of Service at any time without prior notice. It is your responsibility to review this page periodically for any changes.

 

 

12. Governing Law

These Terms are governed by and interpreted under the laws of Pakistan. Any disputes will be handled exclusively by the courts located in Lahore, Punjab.

 

 

13. Contact Us

If you have any questions about these Terms, please get in touch:

📧 support@merak.pk
 🌐 https://merak.pk