Privacy Policy

Effective Date: [09th April 2025]

Thank you for visiting Merak (referred to as "we," "our," or "us") at https://merak.pk. Your privacy is extremely important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

 

 

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, postal address, etc.

  • Order & Payment Information: Billing and shipping address, order details, payment method (Note: we do not store card information without asking).

  • Technical Data: IP address, browser type, device type, operating system, referring URLs, and usage data.

  • Cookies & Tracking Technologies: For analytics, site performance, and advertising purposes.

 

 

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill orders

  • To respond to your inquiries and customer support requests

  • To send order updates, newsletters, and promotional content (only with your consent)

  • To improve user experience and optimize website performance

  • To comply with legal obligations and prevent fraud

 

 

3. Data Protection and Security

We use secure servers, encrypted connections (SSL), and other industry-standard security protocols to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

 

 

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We may share your information with:

  • Service Providers: Payment processors, delivery partners, and marketing tools that help us operate our business.

  • Legal Authorities: If required by law or to protect our rights and the safety of our users.

 

 

 

 

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or to comply with legal, tax, or accounting requirements.

 

 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of such external sites. We recommend reviewing their privacy policies before interacting with them.

 

 

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover such information has been collected, we will delete it immediately.

 

 

8. Cookies Policy

We use cookies to personalize content, offer social media features, and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect your user experience on our website.

 

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We recommend reviewing this page periodically to stay informed.

 

 

10. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us at:

📧 Email: support@merak.pk
 🌐 Website: https://merak.pk